Assume leadership at Pureform Diagnostic Imaging in the role of Booking Manager, optimizing patient scheduling and enhancing communication as part of a dedicated team.This full-time, permanent position involves managing the centralized booking centre and ensures productive operations for a positive patient experience. Your role will focus on team management, training, and initiatives aimed at improving workflow and operational performance across clinics.Key Responsibilities:Manage and approve team schedules and vacation requestsMonitor and assess team performance through KPIsTrain booking specialists and address performance gapsHandle complex patient inquiries, ensuring resolutionCollaborate with internal teams for workflow improvementsRequirements:High school diploma; preference for healthcare administration qualificationsMinimum 5 years of relevant experience, including 3 years in a supervisory roleEffective leadership and coaching skillsProficient communication and problem-solving abilitiesStrong customer service orientation in a healthcare settingLead your team at Pureform to deliver outstanding service while maximizing scheduling efficiency for patient appointments.

📌 Full-Time Booking Manager Role In Calgary
🏢 Pureform & PureKids Radiology
📍 Calgary