Lead operational success with Ottawa Tours as the Director of Staff Operations. This senior management role requires solid staff management, scheduling, and workplace policy implementation.The Director of Staff Operations will supervise front-line and office teams in a hands-on, primarily on-site capacity. You will be responsible for recruitment, performance management, and daily employee operations to uphold company standards. Your organizational skills will ensure proper training and support for all staff while swiftly addressing operational issues as they arise.Key Responsibilities:Create and manage staff schedules for office and operational sitesMonitor employee performance and provide actionable feedbackCoordinate recruitment, onboarding,



and training for new hiresImplement and uphold workplace policies consistentlyRespond to operational issues and staffing concerns promptlyRequirements:Experience in managing operations, tourism, or hospitality teamsSolid background in performance management and schedulingKnowledge of Ontario employment standards and workplace regulationsStrong communication and leadership abilitiesBilingualism in English and French is an assetElevate team performance and operational efficiency as you take charge of staff leadership at Ottawa Tours.

📌 Director Of Staff Operations Ottawa Tours (Les Collines-de-l'Outaouais Regional County Municipality)
🏢 Ottawa Boat Cruise/Croisières Outaouais
📍 Les Collines-de-l'Outaouais Regional County Municipality