We are hiring a Customer Success Specialist to support customer onboarding, retention, and satisfaction. You'll build strong relationships with customers, answer questions, and help ensure they get the most value from our products or services.Job DetailsCustomer Success SpecialistEmployment Type: Full-Time, PermanentWork Arrangement: HybridExperience Required: 0-2 yearsSalary: $44,000-$54,000/yearJob SummaryWe are hiring a Customer Success Specialist to support customer onboarding, retention, and satisfaction. You'll build robust relationships with customers, answer questions, and help ensure they get the most value from our products or services.ResponsibilitiesSupport new customer onboarding and setupRespond to customer questions and resolve issues promptlyMonitor customer usage and proactively address concernsSupport renewal and retention effortsGather customer feedback to inform product or service improvementsMaintain accurate customer records in the CRMCollaborate with sales and support teams on customer needsRequirements & QualificationsBachelor's degree preferred, or equivalent customer service experience0-2 years of experience in customer success, support, or account managementStrong communication and relationship-building skillsComfortable with CRM softwareProblem-solving mindset with a customer-first approachAbility to manage multiple accounts simultaneouslyBenefitsHealth, dental, and vision insurance401(k) planPaid time off and holidaysHybrid work flexibilityCareer growth opportunitiesEqual Opportunity StatementWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

📌 Customer Success Specialist (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Marlow Hiring
📍 Riviere-des-Prairies—Pointe-aux-Trembles