Overview As a Senior Business Systems Analyst, you will be part of the US Retirement Technology team. You will research and analyze improvement opportunities, conduct workflow analysis, suggest and facilitate implementation of solutions that meet business needs, and work with our Business Operations partners to support the analysis needs of transformation initiatives.Position Responsibilities Research and document issues involving workflow procedures and processesAnalyze data and develop creative solutionsCoordinate recommended process changes, improvements and product implementations, including test plans to ensure successful implementationTranslates business and user requirements into Epics, Features, and User StoriesConducts review sessions to gain approval of requirements and lead changes through the application of standard control processes and toolsRequired Qualifications 5+ years Business System Analyst experienceIn-depth understanding of business analysis principles and methodologies, and technological systemsGood understanding of the group function including product offerings, and service and management structureExperienced using business analysis tools and techniquesAbility to cultivate relationships with key collaborators representing a broad range of functions and levelsFamiliarity with enterprise-level systems and applicationsWhen you join our team We'll empower you to learn and grow the career you wantWe'll recognize and support you in a flexible environment where well-being and inclusion are more than just wordsAs part of our distributed team, we'll guide you in crafting the future you want to seeBased on the job listing, this role is described as hybrid (note:



markers like #LI-Hybrid are present in the original description but not included here to maintain clean formatting).About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit the Manulife page: our story.Equal Opportunity Employer Manulife is an Equal Opportunity Employer. We embrace our diversity and strive to attract, develop and retain a workforce that reflects the customers we serve and fosters an inclusive work environment. We are committed to fair recruitment, retention, advancement and compensation, and we administer all practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.



All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr at manulife.Com.Salary and Location Referenced Salary Location: Toronto, OntarioWorking Arrangement: HybridSalary range is expected to be between $113,000 CAD - $163,000 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If applying for this role outside the primary location, contact hr at manulife.Com for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness advantages, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr at manulife.Com for more information about U.S.-specific paid time off provisions.#J-18808-Ljbffr

📌 Senior Business System Analyst - C$113,000 - C$163,000 A Year (Toronto)
🏢 Manulife
📍 Toronto