Enhance customer experience as a Customer Service Representative for Paragon Testing Enterprises in Vancouver, BC. Deliver exceptional support to test takers and clients through various communication channels.
Paragon Testing Enterprises seeks a full time Customer Service Representative to work under a supervisor's guidance. Your role focuses on assisting prospective test takers and clients with inquiries about tests and materials. Important skills include effective communication, organizational abilities, and customer service expertise as you process requests like registrations and cancellations.
Key Responsibilities:
• Provide customer support via email, phone, and chat
• Process registrations, transfers, and cancellations promptly




• Promote Paragon's tests and instructional materials
• Refine delivery procedures for better efficiency
• Track requests and suggest service improvements
Requirements:
• Minimum one year in customer service
• Sensitivity to non-English speaking inquiries
• Proficiency in Microsoft Office applications
• Strong attention to detail and teamwork
• Effective communication and problem-solving skills
Bring your customer service skills and communication talents to Paragon in Vancouver!
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📌 Customer Service Representative Vancouver
🏢 Prometric
📍 Vancouver