Account Coordinator, Influencer MarketingThe Influence Agency is a growing marketing agency that specializes in Influencer Marketing, Social Media Management, Content Strategy & Development, SEO, Paid Media, Web Design & Development, and much more!We're looking for a proactive, eager and client-focused Account Coordinator to join our team! At TIA this is a junior member of our Client Success team who is responsible for account support, program execution, optimization and reporting on campaign success. This person will have a primary focus on influencer marketing accounts, with the opportunity to contribute to other campaigns that involve various digital marketing channels and services.This is an exciting position at a fast-moving agency that is focused on challenging industry norms and developing programs that are best in class.We're working in a hybrid model! We're looking for someone who is located in or around the GTA with the ability to travel to our West End location three days per week.Team Member TraitsPersonal CharacteristicsCares greatly about their clients, coworkers, and selfHighly empathetic, positive, respectful and competitiveOpen-minded, curious, inclusive and trustworthyHard-working, prompt, organized, effective, detailed, and has meticulous follow-upA passion for learning and improvingA natural problem solver that identifies solutionsSense of humourAbility to think quickly and learn fastIs a team player but also knows how to work independentlyAbilities & SkillsAble to work closely across departments to execute programs with 1-3 services while maintaining high performanceHas a foundational understanding Influencer Marketing and Social Media Marketing services and best practices with an ability to effectively knowledge share with clientsExcellent analytical skills and leverage data, metrics, analytics and consumer behaviour trends to drive actionable insights and recommendationsCan manage budgets and campaigns across digital channels to drive strong return on investment and efficient customer acquisition costCan summarize data and recommendations into a digestible and visually appealing format for clients to understand our work's impactExcellent communication skills to be the glue between clients and our internal team. Strives to do good for their clients and provide them a stellar customer experience.Experience in developing and managing influencer campaigns and coordinating influencer contracts is a strong assetExperience1+ years of account/client management experience in marketing or PRAt least 1 year of sales or customer service experience in some capacityExperience coordinating and executing influencer marketing campaigns is a plusExperience in a marketing agency is strongly preferredKey ResponsibilitiesThe ebbs and flows of work at an agency may require you to pitch in on a variety of projects in different ways. The right candidate will embrace the diversity of this environment, and view it as an opportunity to learn and try new things.Influencer MarketingSource appropriate influencers for a wide variety of campaigns, ensuring all boxes are checked to make them a relevant fitCreate and coordinate accurate and well formatted contracts for influencers and their agents with concise briefingExecute the communication required between influencer and client to see the campaign to the finish lineInternal Program ManagementAssist various team members and departments to ensure all aspects of a client's campaign are running smoothly and dynamically, adjusting when necessaryMaintain regular contact with supporting departments and senior Client Success team members to ensure tasks are being completed in a timely mannerContribute regularly to meetings, discussions, and brainstorms with different teams to optimize campaigns and hit KPIsReporting & Client ManagementSupport team members in the creation of standard monthly marketing reports, reporting on all areas of performance, communicating good news stories and how campaigns will be optimized as they continue to growDemonstrate a thorough understanding of metrics and what each metric's benchmark should beContribute to the creation of presentation decks with a logical flow, speaking to multiple sections during presentationsCreate and highlight strategic recommendations through storytelling and harnessing strong service knowledgeUpsell services (where beneficial to the client)When required, crafts concise emails to clients with clear messaging and no errors with leadership's oversightNew Client SetupsAssist in the implementation of a digital media/influencer marketing strategyPartner with your clients and senior team members to quickly understand their business, industry, and competitorsWork with clients to gather and review their marketing plans, budgets and goalsManage and work with various departments to set up, oversee and launch new digital marketing servicesSupport departments to ensure campaigns are optimized to produce the best resultsAbout The Influence AgencyThe Influence Agency is a team of digital marketing professionals that specialize in custom digital marketing campaigns. Our team is comprised of passionate, talented, creative and hard-working people that put our clients first.



We know our work matters and go to work every day with a sense of purpose.CultureOur office culture is one of challenging work and fun. The office features an arcade machine with over 30,000 games, a beer tap, and a vibrant staff that enjoys positive energy and laughter. Everyone is encouraged, enabled and recognized for implementing their own innovative ideas.We hold office events, socials and go to different industry-related events. We are looking for current teammates that add to our existing culture and can maintain a positive attitude and sense of humour while managing the pressures of client work.We continue to strive to have a workforce that is representative of the diverse population in the GTA. Respecting all cultures and backgrounds is at our core and we encourage people from all walks of life to apply.If you enjoy a corporate environment with tight oversight and hovering management, this is not the right role for you. We are looking for individuals that appreciate mentorship and support, but also have the attitude of a self-starter.Progressive CompensationTIA reasonably expects to offer a compensation package between $50,000-55,000 for this role. The actual offer is based on experience, skills, and role alignment.Annual Bonus StructureA thriving team member has the opportunity to see growth in their personal development and careerAn additional $1,000 / year that can be put towards industry/work-related education.Free parking at the office (first-come, first-served!)Lunches delivered to the office three days a weekFull health benefits after the probationary period4 weeks vacation + extended break over holiday season + extended long weekends + Summer FridaysA Work From Anywhere program that can be requested for up to 2 weeks a yearAll the equipment you need to be able to work at home comfortablyAI Usage DisclosureWe support transparent and human-centred hiring, while championing the efficient use of AI tools and technologies to enhance our workdays.We do not use AI to screen or shortlist resumes or make hiring decisions.AI tools may be used during the interview process for note-taking and summarization to ensure clarity and accuracy in how we review candidate conversations.The Influence Agency is committed to equal opportunity employment. We welcome candidates of every race, ethnicity, national origin, religion, gender identity, sexual orientation, age, and ability. Diversity strengthens our team, and we proudly create a workplace where everyone can thrive.

📌 Account Coordinator, Influencer Marketing (Toronto)
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📍 Toronto