Elevate customer experiences as a Bilingual Customer Care Representative at our Milton, ON location. This role demands fluency in both French and English to respond to inquiries effectively.
You will address customer needs through various channels, ensuring every account receives the attention it deserves. Engage with clients in a safe and inclusive setting, focusing on problem-solving and service excellence. Your ability to communicate efficiently and maintain detailed records will be crucial in supporting North America’s food distribution system.
Key Responsibilities:
• Respond to in-person, phone, and written inquiries
• Inform customers of unit prices and shipping details
• Process customer shorts and adjustments accurately
• Conduct account research and resolve issues
• Maintain knowledge of product pricing and availability
Requirements:
• Minimum one year of call center experience
• Type 40 words per minute accurately
• Fluency in French and English required
• Excellent communication and problem-solving skills
• Proficient in Microsoft Office programs
Deliver outstanding customer service while ensuring that every touchpoint counts and builds trust.
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📌 Bilingual Customer Care Representative (Milton)
🏢 Core-Mark International
📍 Milton