Location: Vancouver, BC, Fully On-site (Monday to Friday 9am-4:30pm with 30 minute lunch break)

Language: English, professional written and verbal communication required

Duration: November 2nd - January 15th, with the possibility of extension or permanency based on business needs

Background Check Requirement: Vulnerable sector check, criminal record check and 3 professional references

About the Opportunity

Join a respected non-profit organization during one of its busiest and most meaningful seasons. As a Donations Processing Clerk, you'll play an important role in supporting fundraising efforts by ensuring donor contributions are processed accurately and efficiently, helping create a positive experience for every donor.

Working alongside a collaborative and dedicated team, you'll contribute to the organization's mission through a combination of administrative support, donor interaction, and data accuracy. This is an excellent opportunity for someone who enjoys detail-oriented work while making a meaningful impact in the non-profit sector.

What’s In It for You

- Gain valuable experience supporting a well-established non-profit organization during a high-impact fundraising campaign.
- Work alongside a team-oriented team that values accuracy, service, and shared success.
- Build experience using industry-leading fundraising technology in a fast-paced environment.




- Contribute to meaningful work that helps strengthen community impact.

Your Responsibilities

- You’ll process incoming donations by sorting, batching, scanning, and accurately entering donor information into the organization's database.
- You’ll respond to inbound donor phone calls with professionalism, courtesy and empathy, answering questions and providing exceptional customer service.
- You’ll provide professional and courteous service when responding to inbound donor phone calls.
- You’ll support seasonal administrative activities, including mail-outs and other team projects.
- You’ll maintain accurate donor records and ensure information is entered correctly into Raiser’s Edge.
- You’ll help ensure donations are processed efficiently while maintaining a high level of accuracy and confidentiality.

Skills and Qualifications

- 1+ years of experience in data entry, administrative support, or customer service.
- Strong data entry speed and accuracy with exceptional attention to detail.
- Professional, friendly communication skills with a customer-focused approach.
- Experience with Raiser’s Edge is required, Luminate Online experience is considered an asset.
- Comfortable learning new systems and adapting to changing priorities in a busy environment.
- Interest in the non-profit sector or fundraising is considered an asset.

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📌 Donations Processing Clerk (Vancouver)
🏢 Altis
📍 Vancouver