Join our team as a Customer Support Associate, focusing on onboarding and operational support. You'll interact with clients and contractors every day, ensuring outstanding service and problem resolution.In this entry-level role, you will partake in all aspects of customer interaction, including onboarding for contractors and clients. This position requires excellent communication skills, attention to detail, and the ability to prioritize tasks effectively while supporting office operations. Engage daily with contractors, assist with time collection, and provide administrative support across various departments.Key Responsibilities:Facilitate client onboarding and validate necessary documentationConduct orientations for contractors,



covering essential topicsManage timecard collection and communicate with contractorsProvide front office customer service via multiple channelsAudit and process contractor expenses to ensure accuracyRequirements:Minimum of 2 years in customer service rolesAssociate's degree or relevant experiencePreferred BA/BS in Human Resources or BusinessStrong written and oral communication skillsDetail-oriented with excellent time managementExcel in onboarding and service coordination as a Customer Support Associate.

📌 Customer Support Associate Entry Level (Markham)
🏢 Aerotek
📍 Markham