Lead the retail team at the Zoo, enhancing visitor experiences and ensuring exceptional service. As a Retail Services Team Lead, you'll foster a positive workplace while driving success in Winnipeg, Manitoba.Reporting to the Manager of Guest Experience, you will coach and mentor staff, ensuring they provide outstanding customer service. You'll manage inventory, maintain store aesthetics, and assist with administrative duties. Your leadership will inspire team members to meet sales goals and exceed expectations while maintaining high standards for product knowledge and visitor interaction.Key Responsibilities:Train staff to deliver outstanding customer experiencesAchieve daily sales goals while managing expensesEducate guests on membership benefits and park eventsAddress visitor feedback and elevate service levelsPromote orderly and appealing retail locationsRequirements:Proven leadership skills in a retail settingHigh product knowledge related to retail offeringsExperience with staff training and mentorshipStrong communication and problem-solving abilitiesCommitment to equity and inclusivityCultivate a memorable retail experience while guiding your team at the Zoo!

📌 Zoo Retail Services Team Lead (Winnipeg)
🏢 Park Hospitality at Assiniboine Park, Compass Group Canada
📍 Winnipeg