Enhance communication in healthcare with Hamilton Health Sciences as a Telecommunications Switchboard Operator. This role is essential for facilitating seamless interactions and critical decision-making in a busy call center workplace.As a key member of Hamilton Health Sciences, you will manage high-volume calls while utilizing your medical office administration background. Your duties involve providing exemplary customer service and maintaining efficient communication across all hospital sites.



The dynamic environment requires quick thinking and the ability to prioritize tasks effectively.Key Responsibilities:Answer and process all incoming calls efficientlyMaintain a thorough knowledge of hospital service specialtiesHandle emergency communications and dispatch information promptlyCollaborate with clinical teams to manage urgent situationsUtilize multi-phone line systems effectivelyRequirements:Completion of a 2-year Medical Office Administration program1 year experience in a busy medical office or call centerKeyboarding speed of 45 wpmExcellent verbal and written communication skillsAbility to work independently under pressureSupport patient-centered care through effective communication and problem-solving skills as a Telecommunications Switchboard Operator.

📌 Telecommunications Switchboard Operator Hamilton Health
🏢 hhsc
📍 Hamilton