Deliver exceptional customer service as a Part-Time Guest Services Representative at Cadillac Fairview. Engage with shoppers, assist with inquiries, and promote mall events on a flexible schedule.
In this part-time role, you will facilitate guest services, ensuring a positive experience for visitors. Responsibilities include managing gift card sales, directing inquiries, and maintaining efficient communication between departments. Your strong interpersonal skills and customer-focused approach will be vital in enhancing the mall's image and driving repeat visits.
Key Responsibilities:
• Provide daily guest services including gift card sales
• Direct incoming calls and inquiries promptly
• Dispatch security and maintenance personnel effectively




• Maintain guest services database with accurate information
• Coordinate gift card sales and related transactions
Requirements:
• Previous hospitality experience preferred
• Solid organizational and multi-tasking skills
• Ability to stand for extended periods
• Excellent communication skills, both written and verbal
• Initiative in fulfilling customer expectations
Utilize your customer service and communication skills to enhance shopping experiences at Cadillac Fairview.
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📌 Part-Time Guest Services Representative (Toronto)
🏢 Cadillac Fairview
📍 Toronto