Full-Time Service Appointment Coordinator Role (Vancouver)

Full-Time Service Appointment Coordinator Role (Vancouver)

05 Oct
|
The Jim Pattison Auto Group
|
Vancouver

05 Oct

The Jim Pattison Auto Group

Vancouver

Enhance customer experiences as a Service Appointment Coordinator at Jim Pattison Toyota in Downtown. This full time role focuses on optimizing service appointment scheduling and customer relations.As a key member of the Service Department, you will manage the flow of appointments, ensuring accurate and timely communications with customers. Your role includes greeting customers, aligning service appointments with technician schedules, and following up with timely updates. This is more than just scheduling; it's about fostering anoutstanding service atmosphere.Key Responsibilities:Schedule and confirm appointments through various communication methodsGather vehicle information and welcome customers warmlyCoordinate with Service Advisors regarding scheduling needsUpdate customers on their service status and remindersMaintain customer and vehicle records efficientlyRequirements:Customer service or administrative experience preferredFamiliarity with dealership systems is a plusStrong communication and multitasking skills requiredDetail-oriented with significant accuracy in data entryMust possess a valid BC Driver's LicenseBring your organizational skills and customer care commitment to our service team at Jim Pattison Toyota.

📌 Full-Time Service Appointment Coordinator Role (Vancouver)
🏢 The Jim Pattison Auto Group
📍 Vancouver

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