Lead a high-performing sales culture as the Sales Manager at Michaels in Toronto, Ontario. Drive robust sales, enhance customer experience, and oversee store operations effectively.
In this leadership role, you will champion selling behaviors and uphold brand standards while supporting key performance indicators. Your expertise in retail will ensure compliance with standard operating procedures and drive exceptional customer service efforts. You’ll cultivate team members through effective coaching and development, ensuring seamless day-to-day operations.
Key Responsibilities:
• Assist Store Manager in managing SOP adherence
• Model best-in-class customer experience standards
• Provide Manager-on-Duty coverage for operational continuity




• Oversee POS and Self-Checkout systems for efficient transactions
• Support training and development of team members
Requirements:
• Minimum 3 years of retail leadership experience
• Ability to lift 25-50 pounds regularly
• Experience in fast-paced customer environments
• Skills in coaching and team development
• Flexibility to work nights and weekends
Bring your leadership and retail expertise to enhance the Michaels customer experience and drive sales success.
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📌 Sales Manager at Michaels in Toronto
🏢 Michaels
📍 Toronto