A brilliant opportunity has come up to join a respected insurance business in a key leadership role that sits right at the heart of the department.This position plays an important part in supporting the Head of Department, guiding a team of Client Advisors and helping drive both service quality and commercial performance.We are looking for an experienced people manager with a strong background in insurance and a natural ability to motivate and guide a team.If you enjoyimproving ways of working, supporting others to grow and ensuring clients receive high quality advice that meets FCA and company standards, this could be a outstanding role for you.Some of the Insurance Team Manager responsibilities will be:Support the Head of Department with delivering the commercial strategy, keeping the team focused on sales objectives and overall business growthLead, motivate and develop the Client Advisor team, ensuring skills, strengths and technical knowledge are understood and used effectivelyImprove team processes, client journeys and efficiencies, sharing ideas that can enhance ways of working across the businessOversee all training, development and onboarding for new starters,



ensuring compliant and effective inductionsManage performance, absence and other HR processes in line with company policies where requiredMonitor compliance with FCA regulation through regular reviews, supervision and file checksMaintain high standards of service, accuracy and professionalism when dealing with clients and insurersEnsure workloads are balanced, renewals and MTAs are managed on time and recommendations to clients are presented clearlySupport the resolution of complaints and bad debt queries in line with company proceduresEmbed company values within the team, encouraging behaviours that support a positive cultureTo be successful in this role you will need the following skills and experience:Cert CII or equivalent experienceManagement experience, ideally within insuranceExperience within a regulated or FCA environment is desirableConfident leading a team while also working independentlyComfortable working to deadlines and managing changeThis will be working full-time Monday to Friday 8:30am-5pm earning a salary between £35,000-£45,000 depending on experience.#J-18808-Ljbffr

📌 Insurance Team Manager - £35,000 - £45,000 A Year (Toronto)
🏢 Castle Employment Agency
📍 Toronto