Port Hope Tirecraft, Port Hope ONTirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service? Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier automotive solutions. Your passion for problem-solving and customer care will shine as you navigate clients through service needs. Step into a energetic role where your expertise meets unparalleled service!We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.This is an hourly position with wages ranging from $22.00-$28.00, based on experience.Core ValuesBe the Hero: Go the extra mile, making someone's day, be humble, offering plus ones (+1).Be Positive: Passion, pride, dedicated, fun.Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.Do the Right Thing: Honest, no BS, team player, customer first. "Everyone Gets Home Safe"BenefitsBenefits Package including Health and Dental coverage + moreEmployee Assistance Program (EAP)Employee Purchase ProgramBirthday off with payMinistry Certification(s)



availableFuture ownership opportunities; Employee Stock Ownership PlanResponsibilitiesWrite up work orders for all sales and service transactions and present to the TechniciansTake all "service calls" telephone requests, write up work orders and dispatch Tire Service Tech(s) accordinglyInvoice all product and service sales once complete and process payment immediatelyHandle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer serviceMonitor all service activities to ensure work is completed on a "first in – first out" basis and that it is completed in a timely mannerProvide Store Manager with assistance/input concerning product selection and inventory levels for the retail shopComplete product adjustments, including manufacturer claim forms, on a timely basisMaintain product and service displays in a marketable and clean appearanceQualificationsPrevious experience in a leadership positionPrevious experience in retail and commercial tire/automotive industry an assetValid Driver's License with a clean abstractComputer literateBasic mechanical and tire understandingStrong communication skills (verbal and written)We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

📌 Service Advisor (Port Hope)
🏢 Tirecraft
📍 Port Hope