Work LocationToronto, Ontario, CanadaHours37.5Line of BusinessTechnology SolutionsPay Details$81,600 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job DescriptionKEY ACCOUNTABILITIESCUSTOMERProvide specialized technology related build support (e.G. research, installation, configuration, provisioning, administration support of systems, applications) and ensure the service or build support meets or exceeds established standards/service levels, while minimizing operational riskPartner with key stakeholders to schedule packaging and release recent applications in a timely manner; reduce change executiontimes by planning implementations with parallel work streamsContinuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are metEnsure timely notification and escalation of possible issues/problems,



options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are metDeliver effective and defect‐free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentationInteract with clients to provide quality service/solutions consistent with objectives and client requirementsDesign, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operationsIdentify and address application and data issues and cross-capability and cross-release issues that affect application integrityConsult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own areaParticipate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environmentMay build and deploy base infrastructure components such as servers, operating systems and middleware for all environmentsMay be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assetsMay maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixesSchedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing,



stakeholder signoff, monitoring and with minimal impact to the businessRespond to requests for information and assist project teams in evaluating alternate approachesMay develop a working relationship with 3rd party vendors as required to fulfill support requirementsSHAREHOLDERMonitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as requiredMay monitor the performance of the environment by using meaningful metricsAssess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilizationEnsure effective change management discipline is usedAssist in the maintenance of secure computing facilities and technical infrastructure/architecture to support clients and applications as appropriateAdhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalation issues as requiredFollow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)Identify/implement process improvements to enhance revenue, customer experience and/or reduce costsComply with well-defined enterprise technology delivery practices and standards and project management disciplinesMake effective use of the cost management processes in place in own unitContinuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/deliveryKeep current with industry and/or business trendsMay perform testing according to test plans, monitor

📌 Enterprise Nas & Object Storage Specialist (Toronto)
🏢 TD Bank
📍 Toronto