Dispatcher / Customer Service Representative - C$50,000 - C$70,000 A Year (Winnipeg)

Dispatcher / Customer Service Representative - C$50,000 - C$70,000 A Year (Winnipeg)

05 Oct
|
Power Link
|
Winnipeg

05 Oct

Power Link

Winnipeg

OverviewPower Linkis a Burlington-based transportation & logistics company with two divisions: Same Day Courier and Freight. We are looking for a new staff member to join ourCourier division. This is an opportunity to join a growing company with significant expansion plans.RoleCOURIER DISPATCHER / CUSTOMER SERVICE REPRESENTATIVELocation:BurlingtonDescription:The Courier Dispatcher/CSR position entails assigning delivery orders to the most appropriate drivers throughout the day. The Dispatcher/CSR ensures shipments are completed in the most efficient manner possible by overseeing pickup and delivery requests, providing information, and supervising deliveries to meet customer needs. They ensure accuracy when entering customer orders and other information into the computer system in a timely manner. They also provide prompt, exact, and knowledgeable information to Power Link customers, drivers,



and company staff.ResponsibilitiesPlan and assign pick-up and delivery orders to driversEnter customer orders into the systemEnsure delivery commitments are achievedLiaise with customers regarding deliveries, service, etc.Follow up on any delivery delaysSkills and RequirementsAbility to plan, dispatch, and monitor orders for our driversExcellent knowledge of the Greater Toronto Area geographyExcellent English communication skills, both written and verbalAbility to make quick decisions in a fast-paced environmentStrong attention to detailAbility to manage time effectively and multitaskPositive attitude and strong teamwork skillsPrevious courier or other related transportation industry experienceCourier Complete/Fleet Complete system experienceJob DetailsJob Type:Full-timeCompensation:$50,000 to $70,000 (salary & annual bonus) a year, depending on experienceExperience:Courier, expedited, or other transportation industry dispatcher experience is preferred#J-18808-Ljbffr

📌 Dispatcher / Customer Service Representative - C$50,000 - C$70,000 A Year (Winnipeg)
🏢 Power Link
📍 Winnipeg

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