Elevate your career with Deloitte as a Senior Consultant specializing in CRM within Financial Services. This hybrid role in Toronto involves transforming digital strategies for leading financial institutions.As a Senior Consultant, you will engage directly with clients, leveraging Salesforce capabilities to deliver impactful CRM solutions. Collaborate with diverse teams to analyze business processes, facilitate workshops, and support end-to-end solution design. You'll serve as a key liaison between technology and business stakeholders, ensuring the alignment and successful delivery of CRM initiatives.Key Responsibilities:
- Lead discovery sessions with Financial Services clients
- Analyze customer journeys and translate into CRM capabilities




- Facilitate future-state design across sales and servicing
- Manage product backlogs and participate in sprint activities
- Support user acceptance testing and client interactionsRequirements:
- 5 to 6+ years in consulting or related roles
- Experience with Salesforce, Financial Services Cloud preferred
- Solid Agile delivery and backlog management skills
- Bilingual in French and English for client engagement
- Excellent stakeholder management and problem-solving abilitiesHarness your consulting expertise and Salesforce knowledge to drive transformation at Deloitte.#J-18808-Ljbffr

📌 Senior Consultant In Financial Services Crm (Toronto)
🏢 Deloitte France
📍 Toronto