Our client is a full-service talent management firm partnering with founder-led companies and leading North American organizations across the full people lifecycle. They are expanding quickly through organic growth and acquisitions and, as a result, adding a VP Operations to their Burnaby, BC head office.The successful candidate will oversee operational discipline and team leadership, scaling the business without compromising our client’s service standards or organizational culture. The main objective is to build and run the operating system that drives growth through strong people, transparent systems, and disciplined execution.This is a full-time, permanent, and fully in-office role offering:Close mentorship from proven operators and investorsExposure to real decision-making across growth, acquisitions, and leadershipThe opportunity to take on expanded responsibility over time across portfolio companiesResponsibilitiesLead the business day-to-dayHire and retain A-playersBuild and develop leaders so the business can rely on a strong teamOperations That Drive GrowthTranslate growth goals into staffing and execution plansImprove utilization, speed, and throughputRemove bottlenecks that limit performance and growthProtect margins through disciplined executionCross-Selling & Recurring RevenueBuild systems that expand accounts across the client lifecycleShift the business from one-off work to longer-term engagementsMake growth more predictable and repeatableBuild out a cross-selling system for our client’s group of companiesSales Execution (With Leadership)Partner closely with the VP,



Revenue & Client ServicesEnforce CRM discipline and clean pipelinesRun weekly pipeline and deal accountabilityEnsure clean handoffs from sales to deliverySystems & ExecutionRun the business using EOS / Scaling Up-style cadence or similarBuild SOPs that people can follow (checklists > manuals)Implement scorecards for every rolePartner closely with the VP of Technology to implement the right technology and AI systems that eliminate manual administrative work and increase speed, accuracy, and scalabilityLead clean, fast acquisition integrationsQualificationsPrevious experience in a hands-on, executive leadership role with a proven track record of having scaled execution in growing, people-heavy, revenue-driven businessesIdeal areas of expertise would be:Professional services or people-heavy businessesRecruiting, consulting, coaching, HR, or talent platformsB2B SaaS or tech-enabled services businesses (especially with delivery or recurring-revenue models)Private equity–backed companies where they led operations, integration, or executionFounder-led companies that scaled and needed structure, discipline, and strong people leadershipBachelor’s degree in Business, Operations, or related field is preferredTrack record of implementing SOPs, process improvements, and operational best practicesAbility to standardize and scale operations across multiple businessesProven ability to coach and develop high-performing teamsExperience partnering with sales, finance, IT, and HR leadershipStrong communicator with high operational credibilityCompensationCAD $130,000 – $180,000 annual base salarySignificant, uncapped performance-based upside tied directly to EBITDA growth and business results ($250k + OTE over time for high performers)#J-18808-Ljbffr

📌 Vice President Operations - C$130,000 - C$180,000 A Year (Toronto)
🏢 Goldbeck Recruiting
📍 Toronto