About TekionPositively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform.The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.Job IntroductionThe Implementation Specialist (internal title Business Solutions Analyst I) supports the delivery and implementation of scalable solutions within Tekion's Professional Services organization. This role assists with gathering business requirements, documenting processes, supporting configuration, and contributing to testing efforts. The ideal candidate is detail-oriented, analytically minded, and motivated to learn how technology can improve operational efficiency and customer experience.Key Roles & ResponsibilitiesAssist in collecting and analyzing business and functional requirements to support solution developmentDocument current- and future-state business processes, workflows, and system interactionsCollaborate with cross-functional teams to identify pain points and recommend areas for improvementParticipate in system configuration, testing, and user acceptance activitiesSupport the creation of user documentation, process flows,



and training materialsMaintain project deliverables and assist in tracking milestones and timelinesPerform basic data analysis to support solution design and post-implementation successBasic QualificationsPosition requires 90% travelPosition requires 2-4 years of experience implementing Automotive Fixed (Parts & Service) softwareCalgary location preferredBachelor's degree in Business, Information Systems, Computer Science, or a related fieldBasic proficiency with Microsoft Excel and process mapping tools such as Lucidchart or VisioFamiliarity with enterprise systems (e.G., CRM, ERP, PSA tools) is a plusStrong written and verbal communication skillsWillingness to learn project delivery methodologies and enterprise business platformsPerks & BenefitsCompetitive compensation and generous stock options100% employer-paid top-of-the-line medical, dental and vision coverageBe part of an early stage, hyper-growth start-up with the opportunity to grow and prosperWork on the latest and coolest technologies – everything is home‐grown and built ground‐upA dynamic work environment with a solid sense of community and collaborationThe open and transparent culture that encourages innovation, rewards performance and discourages hierarchyExciting opportunities for career growth and developmentNote: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.For more information on our privacy practices, please refer to our Applicant Privacy Notice here.Compensation Range: $69K - $103.5K

📌 Implementation Specialist (Variable Or Fixed Ops Experience Required) (Calgary)
🏢 Tekion
📍 Calgary