Lead the technical team at ENCORE's Banff location as a Technical Supervisor, focusing on superior customer service and operational excellence. Oversee audiovisual setups and ensure a seamless event experience for clients.
This full-time position requires a strong background in audiovisual technology and customer service. The Technical Supervisor will manage daily operations, train staff, and maintain equipment to uphold high standards. You'll interact with guests in office, ensuring their needs are met while also enhancing staff development to deliver world-class service.
Key Responsibilities:
• Setup and operate audiovisual equipment efficiently
• Troubleshoot technical issues promptly as they arise
• Provide excellent customer service to clients




• Train technicians on service expectations and equipment use
• Organize daily floor activities for smooth operations
Requirements:
• Bachelor’s degree preferred
• 3-5 years of audiovisual experience required
• Strong problem-solving skills and team leadership
• Knowledge of technical operations crucial
• Valid driver’s license needed for operating company vehicles
Enhance customer satisfaction and team performance through effective leadership and technical expertise in event environments.
#J-18808-Ljbffr

📌 Technical Supervisor for Event Operations (Canmore)
🏢 Hargrove
📍 Canmore