Employer IndustryFinancial Technology (Fintech)Why Consider This Job OpportunitySalary up to $192,000 per yearComprehensive health coverage, including 100% subsidized medical coverage for you and your dependentsFlexible Spending Wallets with generous stipends for technology, food, lifestyle needs, and family-forming expensesCompetitive vacation and holiday schedules to ensure work-life balanceOpportunity for equity rewards as part of the total compensation packageRemote-first work culture, allowing flexibility to work from almost anywhere in CanadaWhat to Expect (Job Responsibilities)Own and optimize Salesforce as the primary CRM for various departments including Servicing, Operations, Compliance, and Customer SuccessCollaborate with cross-functional teams to ensure technical sustainability and informed trade-offsArchitect end-to-end Salesforce solutions and lead evaluations of new Salesforce featuresMaintain integrations between Salesforce and core systems, enabling seamless case creation flows and automationDevelop and enforce best practices for system governance, security, and data integrityWhat is Required (Qualifications)7+ years of experience in Business Systems Engineering, Software, or Enterprise Applications, preferably in a fintech or SaaS environmentDeep expertise in Salesforce,



with preferred certifications including Salesforce Admin and Developer IProven ability to implement Salesforce platform observability and availability best practicesExperience working in Agile methodologies and familiarity with tools like JIRA and NotionTechnical proficiency in Salesforce administration and basic Apex developmentHow to Stand Out (Preferred Qualifications)Experience with Salesforce Service Cloud functionality, including Case Management and Knowledge BaseHands-on expertise in implementing Service Cloud features like Skill-Based Routing and Einstein Gen AI for ServiceFamiliarity with Lightning Web Components and CI/CD tools within SalesforceStrong understanding of data modeling and experience leveraging Snowflake for business intelligenceWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific chance is to connect outstanding candidates with a top-tier employer.#J-18808-Ljbffr

📌 Staff Salesforce Architect (Agent And Channel Experience) - $192,000 A Year - Remote (Toronto)
🏢 Affirm
📍 Toronto