The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. This position requires available weekday & weekends. Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage Follows established procedures and policies when completing tasks Receives, sorts and distributes incoming mail Prepares and sends courier packages and ensures accurate billing and records Orders office supplies and maintains inventory levels Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries Demonstrates a customer service attitude with internal/external contacts Provides basic data entry and transaction handling service for the Front Office Inputs data accurately into the appropriate database Produces statistics and reports on the data as per standard formats Reports discrepancies in room rates,

📌 Front Desk Agent (Calgary)
🏢 Coast Hotels
📍 Calgary