Join Cencora as a Case Worker and support vital patient and provider programs. This full-time role focuses on managing cases, compliance, and delivering exceptional telephone support.As part of Cencora's Innomar Strategies division, you'll play a crucial role in delivering services that improve healthcare access and patient outcomes. Your tasks will involve administering case management, conducting monitoring and follow-ups, managing project documentation, and implementing market research initiatives. Additionally, you'll have opportunities for ongoing career development.Key Responsibilities:Manage healthcare projects and patient-related casesProvide crucial telephone assistance to stakeholdersAdhere to case-management and monitoring protocolsDocument and track activities within the databasePlay an active role in training and mentoring new staffRequirements:One year of customer service experience requiredExperience in medical or pharmaceutical environments preferredStrong attention to detail with multitasking abilitiesAdvanced skills in Microsoft Office programsBilingual proficiency (French/English) is a plusBring your expertise in customer service and patient care to Cencora and foster positive health outcomes.

📌 Full-Time Case Worker At Cencora (Quebec City)
🏢 Cencora
📍 Quebec City