Become a Care Concierge at Shoppers Drug Mart, enhancing patient experiences in our Pharmacy Care Clinic. This role focuses on customer service excellence and clinic operations.As a Care Concierge, you will streamline patient interactions in a retail pharmacy setting. You will verify health card details, manage appointments, and promote the PC Health app while ensuring a welcoming workplace. Your commitment to patient care and confidentiality will contribute to improved pharmacy workflows and a positive experience for all patients.Key Responsibilities:Create a welcoming experience for patients in clinic areasVerify health card details and assist with registrationManage patient appointment scheduling accuratelyPromote pharmacy services and address patient inquiriesMaintain patient confidentiality and accurate recordsRequirements:Experience in retail pharmacy or medical clinicOutstanding customer service and communication skillsStrong organization and time management abilitiesProblem-solving skills and ability to prioritize tasksProficient with Microsoft Outlook and learning new softwareExcel in customer care and pharmacy processes as a Care Concierge at Shoppers Drug Mart.

📌 Care Concierge At Shoppers Drug Mart (Halifax Regional Municipality)
🏢 Loblaw Companies
📍 Halifax Regional Municipality