Toronto based loss prevention company using advanced electronics and technology to monitor and secure thousands of homes, businesses and people in the GTA, Southern Ontario and other major urban centres in Canada.Job DescriptionPresently we are looking to hire an individual to work in our “in house” Technical Service Department to provide technical assistance and support to enduser clients, field technicians and office staffs.ResponsibilitiesInterface with clients to resolve system malfunctions and ensure proper functionalityExercise valuable judgment in analysis of problem and determine if hardware/software solution can be completed over the phone or solved by scheduling an onsite service technician.Provide panel download and programming corrections to various alarm panelsConduct system tests with clients,



use central station software to ensure proper signal traffic is received.Interface and update Senior Management with job status and project issues.Train end users on proper use of their security system.Prioritize and manage multiple open service tickets at one timeRespond to clients within a reasonable agreed upon time frameSpecificationsWorking with specific industry software and applications, i.E. SIMS 3 Central Station Software, Bold Stages Central Station Software, Managely CRM Software, DSC DLS 5, Connect 2 Go, Telguard Home Control and Alarm.Com.Provide Support for DSC, Paradox, Honeywell Alarm PanelsProvide support for CDVI Card Access Systems and Hikvision Camera SystemsQualificationsProficiency using computer OS, installing security applications for clients.Diploma or Degree in Electronics or Electrical EngineeringExcellent communication skills, both written and verbalNO Criminal RecordStrong organizational skillsRemunerationFull time: $45,000 - $55,000+ Commission (Based on Qualification and Experience).Pay: $20.00-$25.00 per hour.BenefitsCasual dressExtended health carePaid time offLocationNorth York, ON M2N 6A3: reliably commute or plan to relocate before starting work (required).Work LocationIn person#J-18808-Ljbffr

📌 In-House Technical Support - C$45,000 - C$55,000 A Year (Winnipeg)
🏢 Loss Prevention
📍 Winnipeg