## Credit & Collections AssociateApplylocations:Grimsby, ON (RDA) (I) - Welding equipment rentaltime type:Full timeposted on:Posted 8 Days Agojob requisition id:R10091124R10091124 Credit & Collections Associate (Open)Location:Grimsby, ON (RDA) (I) - Welding equipment rental## How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.# ****At Airgas, we RESPECT, HONOR and VALUE diversity.****# ****Airgas is Hiring for a Credit & Collections in Grimsby, ON!****# ****We are looking for you!***** Monday - Friday 10 am to 7 pm* Hybrid 3 days in Office* Provide Exceptional Customer Service* Answer High Volume phone calls and emails.* Pay Range 60-65K plus bonus* **Comprehensive Family Benefits:** Red-D-Arc offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D;, and Disability Insurance.* **Future Security:** RPP with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* **Early Access:** Your benefits start after 90 days of employment****Recruiter: Tina Kratochwill/** [email protected]**Under the direction of the CFO,the incumbent is responsible for the management and collection of outstanding customer accounts through telephone and/or written correspondence while maintaining a high level of customer service. * Maintains a safe working setting by following Airgas/Red-D-Arc’s health and safety guidelines.* Provides exceptional internal and external customer service regarding,



but not limited to, collection issues, customer refunds, account adjustments, discrepancies, short payments, and reconciliations.* Takes care of overseeing and improving account health for assigned accounts to ensure stability.* Partners with Management and Sales to resolve complicated accounts and advance the collection process.* Facilitates or contributes to company collection meetings and follows up effectively with sales and other departments to foster understanding of customer account status.* Gathers and interprets required aging reports from the ERP and Power BI to support decision-making.* Answers high-volume phone calls and emails with a helpful and professional approach.* Participates in collaborative team meetings to share insights and support peers.* Contributes to achieving defined department goals and metrics through consistent effort.* Contributes to the team’s overall success by performing other related duties as required.## _______________ _ ________## ## Are you a MATCH?****Required:***** Post-secondary education from University or College Degree or equivalent work experience* Minimum of 2years of Credit and Collections experience.* Working knowledge of finance, billing and collections procedures.* Strong technical skills to produce effective spreadsheets, reports, and documents as well as solid interpersonal skills to complete effective presentations, as required.* Communicates with clarity, verbally and in writing, in one on one or group situations, over the telephone and via email.* Ability to anticipate and solve problems, act decisively and persist in the face of obstacles.* Ability to multi-task and work independently with little supervision.#J-18808-Ljbffr

📌 Credit & Collections Associate - C$60,000 - C$65,000 A Year (Winnipeg)
🏢 Airgas
📍 Winnipeg