Elevate customer interactions with MCI as a French Speaking Customer Service Representative. Offer expert support to French-speaking clientele via phone, email, and chat.MCI is looking for a customer-focused individual who thrives in a quick-paced environment. This role requires answering inquiries and resolving customer issues efficiently while maintaining service excellence. Candidates need to be fluent in French and English, organized, and possess strong communication skills. Join a supportive team committed to customer satisfaction and professional growth.Key Responsibilities:Assist French-speaking customers through various communication channelsAddress inquiries, complaints, and resolve requests promptlyUpdate and maintain customer information in internal systemsResolve customer issues while ensuring high service qualityCollaborate with colleagues to improve customer supportRequirements:High School Diploma/GEDFluent in both French and EnglishPrevious experience in a customer service roleStrong communication and problem-solving abilitiesBasic familiarity with CRM and ticketing systemsHelp MCI deliver exceptional service to French-speaking customers and develop your career!

📌 French Bilingual Customer Service Agent (Quebec City)
🏢 Thesydneycentre
📍 Quebec City