Become a Guest Service Specialist at Sandman Hotel Group, where your people skills shine! This role combines hospitality expertise with customer care to create memorable guest experiences.This position offers a unique chance to be the first point of contact at Sandman Hotel Group. You will check guests in and out, attend to their needs, and manage front desk operations efficiently. Your ability to resolve issues and provide exceptional service will directly enhance guest satisfaction.Key Responsibilities:Greet guests warmly upon arrival and departureProvide luggage assistance and arrange transport for guestsHandle inquiries via phone and email professionallyProcess reservations, payments, and billing accuratelyPrint and update all relevant guest and hotel status reportsRequirements:Preferred completion of an apprenticeship in hospitalityMinimum of 1 year front desk experienceExcellent customer service and accounting knowledgeEffective oral and written communication skillsHigh proficiency with Opera/Opera CloudJoin us at Sandman Hotel Group to enhance your hospitality career and make a difference in guest experiences.

📌 Sandman Hotel Group Guest Service Specialist (Edmonton)
🏢 Sandman Hotel Group
📍 Edmonton