Become a vital part of Propel, a leading fintech company, as a Customer Service Representative. Assist customers with loan applications and fund transfers in a vibrant, goal-oriented setting.
At Propel, you'll report to the Operations Manager and engage with customers through inbound and outbound calls. Your role involves utilizing various web applications for verification, providing urgent assistance to inquiries, and instilling confidence in our services. Join a team where your entrepreneurial spirit will shine, and your ideas will be cherished.
Key Responsibilities:
• Handle inbound and outbound calls for multiple portfolios
• Use web applications for investigation and verification
• Answer customer questions with urgency and accuracy




• Communicate friendly solutions to clients
• Build customer confidence as a subject matter expert
Requirements:
• High School Diploma or equivalent
• Minimum 1 year of customer service experience
• Excellent communication skills in English; Spanish is a plus
• Exceptional customer rapport-building skills
• Good knowledge of Microsoft Office and Internet
Contribute your excellent customer service skills and learn in a dynamic fintech setting at Propel.
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📌 Customer Service Representative at Propel (Toronto)
🏢 Propel Holdings
📍 Toronto