Proudly Canadian. Driven by Purpose. Rooted in Care.Employee Benefits – Service ManagerIn this role you will be responsible for inspiring, developing, engaging and supporting a high-performance team to integrate service and selling strategies that drive business growth, retention and service excellence.Here Is What a Typical Day Looks LikeDevelop a high-performance team through employee development, performance management, coaching, succession planning and team effectivenessEnsure a high level of operational success by consistently reviewing and improving current processesDrive cross-selling and delivery of service, selling and product knowledge trainingBuild and nurture a constructive working relationship with insurance program partners and clientsManage program renewals, including negotiating rates and acceptance of renewal terms, proposing coverage changes and developing retention strategies for at-risk accountsCollaborate with your Director and management across various teams to set strategies and implement operational plansAnalyze key retention and sales reports to identify trends, measure productivity, and adapt tactical plansThe Value You BringLLQP License required3-5 years of experience in Group Benefits, ideally in an Operational or Administrative Leadership roleClient facing experience in Employee Benefits, with an in-depth understanding of how to navigate plan administration and renewalsDemonstrated experience collaborating with Directors and Management teamsPassion for developing and empowering team members to sharpen their skills and hit KPIsHours: Full time, Permanent - 37.5hrs/weekLocation: Winnipeg,



MBCurrent Vacancy: YesSalary Range: $90,000 - $110,000Requisition #: 82644Why Western?Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.Highlights Include14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employeesOver 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.Our Commitment to Inclusion:At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal chance employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [email protected] or visit our Careers page.Our Human First Hiring Approach:We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.Ready to Apply?If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.#J-18808-Ljbffr

📌 Employee Benefits Service Manager - C$90,000 - C$110,000 A Year (Toronto)
🏢 Western Financial Group
📍 Toronto