05 Oct
|
Flight Centre Careers Job Listings
|
Quebec City
05 Oct
Flight Centre Careers Job Listings
Quebec City
Elevate customer experiences with Corporate Traveller as a Customer Success Manager in Montreal. This bilingual role focuses on enhancing client retention and revenue growth while managing key stakeholder relationships.In this position, you will play a vital role in ensuring customer satisfaction and loyalty at Corporate Traveller, a prominent brand of the Flight Centre Travel Group. You'll manage relationships across diverse stakeholders while identifying areas for expanding program adoption.
Your role also involves utilizing data-driven insights to enhance performance and customer alignment.Key Responsibilities:Oversee client portfolio to boost retention and satisfactionIdentify growth opportunities and streamline contract renewalsCommunicate proactively with clients through various channelsBuild robust relationships across customer organizational levelsAnalyze and present customer performance insightsRequirements:Bilingual in French and EnglishAt least 2 years of experience in Customer SuccessExcellent communication and prioritization skillsData analysis capabilities to support recommendationsPreferred travel industry backgroundShape the future of travel for Corporate Traveller's clients by maximizing program value and customer advocacy.
📌 Corporate Traveller Customer Success Manager Position (Quebec City)
🏢 Flight Centre Careers Job Listings
📍 Quebec City