Take charge of client relationships as a Client Success Manager at Blackline Safety. Focus on retention and growth while working in a versatile hybrid environment.The Client Success Manager at Blackline Safety is crucial in ensuring client satisfaction and driving retention initiatives. With 3-5 years of client success experience in SaaS, you will foster relationships that lead to long-term success and growth. Your strategic insights and management of customer account plans will directly impact the effectiveness of Blackline's solutions for its clients.Key Responsibilities:Drive service contract renewals and manage negotiationsFoster productive client relationships and communicationsIdentify growth opportunities within assigned accountsPrepare and deliver business reviews tailored to client needsCollaborate with internal teams to improve offeringsRequirements:3-5 years of experience as a Client Success ManagerExperience in multi-million dollar product/service salesProficient in relevant software, including CRM and ERPStrong interpersonal and analytical skillsAvailability for minimal travel, up to 15%Leverage your expertise and passion for client success at Blackline Safety.

📌 Blackline Safety Client Success Manager (Calgary)
🏢 Blackline Safety
📍 Calgary