Drive client success and revenue growth as an Account Manager at samdesk, focusing on upselling and cross-selling while working remotely across Canada. Leverage robust communication skills to manage a diverse portfolio and build lasting relationships. At samdesk, you will lead the account management efforts, engaging with clients post-onboarding and strategically identifying growth opportunities within a diverse customer base.

Your experience in B2B SaaS will drive effective consultative sales conversations, allowing you to create tailored solutions. This position requires real-time interaction with clients, balancing retention and expansion while leading the charge in customer success. Key Responsibilities:
Develop and implement account growth strategies




Identify upsell and cross-sell opportunities proactively
Collaborate with sales and solutions teams for expansions
Monitor account health and usage data for tailored pitches
Transform satisfied clients into advocates for wider adoption Requirements:
5+ years in account management or customer success
Proven success in growing existing accounts
Solid relationship-building and negotiation skills
Familiarity with CRM tools and data-driven planning
Interest in crisis response and security is a plus This role at samdesk combines technology and customer strategy to enhance the impact of our platform.

📌 Account Manager Remote Work Mississauga (Canada)
🏢 samsters
📍 Canada