Join TLC Solutions as an Advanced Technical Analyst and address high-level technical challenges in a full time, in-office capacity. In this Tier 3 position within our Technical Services team, you will become the final escalation point for complex issues. You will collaborate with clients to develop solutions, lead the delivery of intricate projects, and mentor junior staff.

Excellent documentation and communication skills will help in fostering a knowledge-sharing workplace. Key Responsibilities:
Final Tier 3 escalation for advanced technical issues
Troubleshoot and resolve complex cloud and network issues
Collaborate with clients to design effective solutions
Lead project workflows from concept to execution
Maintain detailed technical documentation and scopes of work

Requirements:
5+ years in a senior technical capacity, like Systems Engineer
Advanced skills in Microsoft and cloud technologies
Robust analytical and problem-solving capabilities
Proven experience leading complex IT initiatives
Exceptional documentation and communication skills

Assist clients and enhance technical team success through your expertise at TLC Solutions.

📌 Advanced Technical Analyst Role At Tlc Solutions Langley (Canada)
🏢 TLC Solutions
📍 Canada