Advance your IT career with CPP Clinics as an Advanced IT Support Technician in Montréal. Play a crucial role in troubleshooting complex technical issues relating to Microsoft 365 and telephony systems. As the IT Support Technician III, you will serve as the technical escalation point for our U.S. clinics.

This role calls for in-depth knowledge of Microsoft 365 administration and hands-on experience managing endpoints, security tools, and network issues. Your contribution will ensure a seamless experience for staff and patients alike. Key Responsibilities:
Address escalated requests in Zendesk
Handle Microsoft 365 and telephony support tasks
Provide RMM and MDM solutions for diverse settings
Triage endpoint security incidents proactively
Facilitate networking and connectivity solutions

Requirements:
5+ years' experience in IT support, with senior knowledge
Robust grasp of Microsoft 365 administration tasks
Comprehensive troubleshooting skills in Windows and macOS
Experience with cloud VoIP systems
Solid documentation and communication skills

Use your expertise to make a lasting impact on patient care and clinic efficiency at CPP Clinics.

📌 Advanced It Support Technician Role Montreal
🏢 Cosmetic Physician Partners
📍 Montreal