Customer Service Representative

Our client is an established manufacturer, supplier, and distributor specializing in high-quality inks for various industries. With a reputation for reliability and customer-focused solutions, they are committed to delivering exceptional service and fostering long-term relationships with their clients.

Our client is looking for a Customer Service Representative to join their team. If you are detail-oriented and eager to learn about the ink industry, this role offers the perfect chance to grow and contribute to a dynamic workplace.

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Responsibilities
Serve as the first point of contact for customer inquiries and orders.
Enter customer orders accurately and efficiently into the system.
Coordinate with production and logistics teams.
Collaborate with the sales team to verify accurate pricing and order details.
Communicate with mobile and off-site technicians to confirm orders are entered and shipped as required.




Address customer concerns related to pricing, invoicing, shipments, and orders.
Process consignment counts and billing as needed.
Ensure invoices are completed and dispatched to customers in a timely manner.

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Qualifications
Excellent customer service and communication skills.
Proficient in using computers.
Familiarity with Microsoft Office Suite.
Experience with SAP software is considered an asset.
Strong attention to detail and organizational skills.

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Perks
Retirement savings plan (RRSP) with company matching contributions.
Extended health, dental, and vision care.
Life insurance.
On-site parking.

Pay: $20.00-$21.00 per hour

Benefits:
Dental care
Extended health care
Life insurance
In office parking
RRSP match

Work Location: In person

📌 Customer Service Assistant Mississauga (Canada)
🏢 Human Capital Department
📍 Canada