Welcome guests and provide professional check-in and check-out services.
Answer telephone calls, emails, and guest inquiries.
Process reservations, cancellations, and room changes.
Handle guest requests, complaints, and emergencies in a courteous manner.
Verify daily financial transactions and balance accounts.
Reconcile room charges, payments, and revenue reports.
Run end-of-day and overnight audit procedures.
Prepare and distribute daily financial and occupancy reports.
Process cash, credit card, and electronic payments accurately.
Maintain accurate guest records and hotel documentation.
Monitor hotel security and perform regular property inspections during overnight hours.
Coordinate with housekeeping, maintenance, and management teams.
Assist with administrative tasks such as filing, data entry, and report preparation.
Ensure the front desk, lobby, and reception areas remain clean and organized.
Follow hotel policies, procedures, and health and safety standards.

Job Types: Full-time, Part-time

Pay: $17.60 per hour

Perks:
In office parking

Versatile language requirement:
French not required

Experience:
Front desk: 2 years (required)

Work Location: In person

📌 Night Auditor/front Desk Agent London
🏢 London Travel Inn
📍 London