Job Summary

We are looking for a result driven retail store manager to be responsible for overseeing daily operations, staff scheduling, customer service, and meeting sales targets while also maintaining a positive and enjoyable atmosphere for both staff and customers. Candidates will have the most success if they have a background in retail management as well as a current food handlers certificate and knowledge of food safety. Sales experience in business outreach is also an asset.

Store manager responsibilities
Ensure the smooth and efficient operation of the scoop shop, including inventory management, ordering supplies, and maintaining cleanliness
Manage staff schedules, including hiring, training, and performance evaluations
Monitor sales and customer traffic to identify trends and opportunities for improvement
Business outreach qualification for sales and events (corporate picnics, golf tournaments,



customer appreciation).
Promote the scoops shop's products and services effectively
Monitor sales and expenses to ensure profitability
Manage cash handling and point-of-sale systems
Follow health and safety regulations

Requirements
Must have own vehicle
Customer management skills
Solid organizational and communication skills
Food Handlers certificate and knowledge of food safety an asset
Ability to work long hours including days, evenings, weekends and holidays
Speak English, read English and write English
Previous management and sales experience preferred

Job Types: Full time, Permanent

Pay: $18.00-$20.00 per hour

Advantages:
Store discount

Work Location: In person

📌 Scoop Shop Manager London
🏢 New Wave Ice Cream/London Ice Cream
📍 London