05 Oct
|
The Humberview Group.
|
Brampton
05 Oct
The Humberview Group.
Brampton
Join the agile team at Mayfield Ford Lincoln as a Service Appointment Coordinator in Brampton. You will be pivotal in enhancing customer experiences through outstanding service and effective appointment scheduling.
In this role, you will support the Service Department by engaging with customers, handling inquiries, and scheduling their vehicle services. As part of The Humberview Group, you'll enjoy opportunities for growth opportunities across 20 dealerships. Your proactive role helps ensure customer satisfaction while creating lasting relationships in the automotive sector.
Key Responsibilities:
Make 80–100 outbound calls daily to customers
Schedule recommended vehicle services for clients
Follow up with customers post-visit for satisfaction
Manage service reminders, campaigns, and recalls
Maintain long-term relationships to encourage repeat business
Requirements:
Experience in Automotive BDC preferred
Familiarity with CDK software is an asset
Excellent verbal communication skills required
Solid technology competency needed
Team-oriented mindset with a customer-focused approach
Become a key asset to Mayfield Ford Lincoln as a Service Appointment Coordinator and help elevate customer interactions!
📌 Service Appointment Coordinator In Brampton
🏢 The Humberview Group.
📍 Brampton