Job ProfileJob Title:Senior Business AnalystDepartment:The Winnipeg Civic Employees' Benefits ProgramDesignated Work Location:On site, 5-317 Donald StreetPosition Type:2-Year Term, Full-timeSalary:$78,340.67 - $105,227.49WAPSO Grade:4Posting No:126895Closing Date:April 10, 2026Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a, diverse, safe, and healthy workplace where our employees can thrive and achieve their full potential.Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to reviewand approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.Requests for Reasonable Accommodation will be accepted during the hiring process.Preference to internal applicants may be applied.Reporting to the Manager, Project Management, the Senior Business Analyst is responsible for leading the elicitation, communication, analysis, and documentation of the current and desired needs, requirements, and processes for delivery of services at The Winnipeg Civic Employees' Benefits Program.The Senior Business Analyst leads the analysis and conceptual design of the solution, collaborates with subject matter experts, technologists, and third-party partners in developing business cases, documenting business processes and business requirements, functional specifications, and the user experience, identifying opportunities to improve processes,



designing acceptance tests, and measuring benefits of completed projects.The Senior Business Analyst engages with business partners to identify high-value business needs and recommend optimal solutions to meet business goals. The Senior Business Analyst also designs the analysis approach on large projects and supports and coaches other staff in performing business analysis.As The Senior Business Analyst You WillDevelop business cases recommending organizational change based on service needs, options analysis, and cost-benefit projections.Lead the elicitation, communication, and documentation of service needs, business processes, business requirements, and functional specifications.Implement & develop test plans for information systems.Mentor other departmental staff in performing business analysis.Your Education And Qualifications IncludeBachelor’s Degree in a management, business, or technology-focused discipline.Related certifications such as Certified Business Analysis Professional (CBAP) or Professional in Business Analysis (PMI-PBA) would be considered as an asset.4 years of experience leading and performing business case development, requirements analysis, process change and organization transformation.Experience working with stakeholders to identify strategic business needs and objectives in Business Cases.Experience in business analysis on large, complex initiatives involving significant business, process, system changes/ organizational transformation.Experience in documenting business requirements, data analysis and process models, and functional specifications (use cases, user stories with acceptance criteria, business rules).Ability to design the analysis approach appropriate to the situation.Ability to use judgement to form conclusions that may challenge conventional wisdom, ensuring that proposals or arguments are supported by strong logic and a compelling business case.Ability to analyze complex issues, identify high leverage intervention points, and design and implement practical solutions and tools.Ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts,



and the public.Exceptional verbal communication skills with ability to facilitate discussions and engage and influence partners to achieve target outcomes.Exceptional analytical and problem-solving skills that rely on a structured approach with the ability to quickly learn new concepts/processes.Excellent interpersonal, coaching and mentoring skills with the ability to work effectively in a team environment.Exceptional written communication and documentation skills with ability to produce explicit and concise business and process requirements and functional specifications.Adept at approaching business problems by analyzing the full business context, including people, process, and technology, to provide solutions that deliver optimal business value.Exceptional interviewing, influencing, facilitation, negotiation and presentation skills.Demonstrated ability to facilitate and coordinate user acceptance testing (UAT) and obtain signoffs.Knowledge of software implementation and development methodologies, processes and practices.Working knowledge or experience in technology platforms would be an asset.Skills in data modelling, data mapping, and systems integration are an asset.Skills in creating mockups/ prototypes to conceptualize software design are an asset.Skills in creating test plans, writing test cases, and supporting software application testing are an asset.IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.Org/en/ at application.Conditions Of EmploymentThe successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain a Police Information Check, please visit http://www.Winnipeg.Ca/police.How To ApplyAPPLY ONLINECurrent resume (Required).Cover letter (Required).Your application documents must clearly indicate how you meet the qualifications of the position.Online applications can be submitted in PeopleSoft through the Careers tile on the Employee Self Service homepage.Hours of Work:8:30 A.M. to 4:30 P.M.Employee Group:The Winnipeg Association of Public Service Officers (WAPSO)Contact Person:Suzanne Buckley, Human Resources SpecialistPhone No.:(204) 430-2571Position Reports To:Manager, Project ManagementOnly candidates selected for interviews will be contacted.#J-18808-Ljbffr

📌 Senior Business Analyst (2-Year Term) - C$78,340.7 - C$105,227.5 A Year (Toronto)
🏢 The City of Winnipeg
📍 Toronto