Job Summary
The Medical Office Assistant (MOA) plays a vital role in supporting the daily operations of a healthcare facility. This position involves providing exceptional patient service, managing administrative tasks, and ensuring smooth clinic workflows. The MOA acts as a liaison between patients and healthcare providers, contributing to a positive and productive healthcare experience.

Duties
Room patients and assist with check-in and check-out procedures
Schedule appointments and manage patient calendars
Collect and verify patient information and insurance details
Prepare and update patient records accurately in electronic health systems
Answer phone calls, respond to inquiries, and provide excellent patient quality of care
Maintain cleanliness and organization of the reception area and exam rooms
Support healthcare providers with clinical tasks as needed, such as taking vital signs or preparing exam rooms, sending/ receiving patient information




Sterilization of medical supplies
Provide coverage during colleagues absences/ holidays
Completing tasks/ duties in timely manner
Assume other clinic duties as assigned

Requirements
Medical Assistant experience required
Ability to start promptly is required
Proficiency with Accuro EMR, Netcare, Connect Care and Autoclave Sterilization would all be assets
Excellent communication and interpersonal skills
Robust organizational skills with attention to detail
Ability to multitask efficiently in a fast-paced environment
Ability to maintain confidentiality and adhere to HIPAA regulations
Positive attitude, qualified appearance, and robust customer service orientation

Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Paid time off

Work Location: In person

📌 Medical Office Assistant Edmonton
🏢 Links Clinic
📍 Edmonton