Job Summary

We are seeking a dynamic and highly organized Dental Clinic Lead Admin to oversee the administrative operations of our busy dental practice. This pivotal role combines leadership, coordination, and communication to ensure the smooth functioning of daily clinic activities. The ideal candidate will be proactive, detail-oriented, and passionate about delivering exceptional patient experiences while maintaining efficient office workflows. As the cornerstone of our front desk team, you will manage appointment scheduling, patient records, billing processes, and team coordination to support a welcoming and qualified workplace.

Duties
Lead and supervise the dental administrative team, including receptionists and office staff, fostering a collaborative and efficient work environment
Oversee patient scheduling using dental practice management software such as Paradigm, ensuring optimal appointment flow
Manage patient check-in and check-out processes with professionalism, accuracy, and warmth at the front desk
Coordinate billing, insurance claims processing, and payment collections while ensuring accuracy and timeliness
Handle multi-line phone systems efficiently to address patient inquiries, appointment requests, and internal communications




Ensure all administrative tasks adhere to office policies, including verifying patient insurance information and updating medical terminology as needed

Skills
Proven experience with dental office administration or medical office management in a fast-paced environment
Strong proficiency in dental practice management software such as Dentrix; familiarity with Epic is a plus
Excellent knowledge of medical terminology relevant to dental care and patient documentation
Exceptional organizational skills with the ability to prioritize tasks effectively in a busy setting
Experience managing front desk operations, multi-line phone systems, and practice management softwares
Effective communication skills to liaise with patients, staff, insurance providers, and external vendors
Demonstrated leadership capabilities with the ability to motivate and guide administrative team members

Join us in creating a positive impact on our patients’ oral health journey! This paid position offers an exciting prospect for growth within a supportive team dedicated to excellence in dental care administration.

Pay: $23.00-$27.00 per hour

Perks:
On-site parking
Paid time off

Work Location: In person

📌 Dental Clinic Lead Admin St Catharines (St. Catharines)
🏢 Go Click a Dent
📍 St. Catharines