Elevate guest experiences at Courtyard by Marriott Edmonton Downtown as an Assistant Front Office Manager. This role emphasizes robust leadership, communication, and operational efficiency in hotel services.

As a key leader at Concord Hospitality, you will supervise and train guest service associates to maintain exceptional satisfaction levels. Your responsibilities include overseeing front office operations, implementing strategies, and monitoring service quality.

Drive employee engagement by fostering a cooperative and respectful work setting.

Key Responsibilities:
Support and train associates for outstanding guest service
Monitor guest satisfaction data and create improvement strategies
Assist with revenue management and inventory oversight




Oversee scheduling, hiring, and performance management
Ensure compliance with safety and corporate policies

Requirements:
Previous supervisory experience in hotel front office
Strong understanding of guest service standards
Excellent communication and leadership skills
Financial knowledge related to budgeting procedures
Familiarity with HR compliance and hotel systems

Deliver leadership, guest service excellence, and team inspiration at Courtyard by Marriott Edmonton Downtown.
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📌 Assistant Front Office Manager Edmonton
🏢 Concord Hospitality Brand
📍 Edmonton