Job Title

Key Holder

Job Description

About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.

About the Role

Based out of our Value Buds, Wyandotte location in Winsdor, ON we are looking for experienced Part-Time Keyholders who can handle curveballs like a champ. Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We’re looking for go-getters who love to meet recent people and cultivate relationships and are excited to learn more about this up and coming industry.

Role and responsibilities

- Customer Offering: Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
- Facilitate a welcoming and positive atmosphere for everyone in the store
- Educate customers about cannabis products, strains and consumption methods
- Day to Day Operations: Promote our culture and brand by participating in merchandising and promotional activities Work in partnership with Store Managers and other team members to generate sales. Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products Participate in routine store maintenance and ensure cleanliness is a priority Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures Monitor inventory and re-stock products regularly
- Regulatory Adherence: Comply with all OH&S; (Occupational, Health, and Safety) policies and procedures




- Support and promote Nova Cannabis’s and AGCO’s social responsibility programs
- Comply with Nova Cannabis’s policies, standard operating procedures, and practices

Experience and Qualifications

- Minimum, 2-years of customer service experience
- Minimum, 2-years of retail and/or hospitality experience
- Cannabis, liquor or healthcare experience is preferred
- High School Diploma or equivalent
- Valid CannSell certification
- Must complete and pass a Criminal Record Check
- Working knowledge of regulations as it pertains to selling cannabis in Ontario

Personal Characteristics and Requirements

- Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
- Ability to think on your feet and creatively problem solve
- Open-minded and constantly identifying ways to improve
- Passionate about creating a positive, memorable, and tailored experience for every customer
- Excellent communication skills (written and verbal) and a professional demeanour
- Team player who is passionate about supporting the overall success of the business
- Uphold ethics, confidentiality, demonstrate a high level of discretion at all times
- Responsible and reliable
- Must be 19 years of age or older
- Must have reliable transportation to commute to/from work
- Work Remotely No

Job Types

Full-time, Part-time

Pay

From $17.00 per hour

Day range

Holidays Monday to Friday Weekends as needed

Shift

4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift

Experience

Cannabis: 1 year (preferred) Retail/Customer Service: 1 year (preferred)

Licence/Certification

CannSell (required)

Work Location

In person

Number of Openings

1

Time Type

Part time

About SNDL

SNDL is a vertically integrated, multi- segment, multi-banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below:

#J-18808-Ljbffr

📌 Key Holder (Windsor)
🏢 Sundial
📍 Windsor