Elevate B2B marketing strategies as the Customer Engagement Manager with Four Seasons. This hybrid role focuses on leveraging the Marketo platform for impactful customer recognition and engagement programs.As a key player, you will oversee Marketo operations and support the B2B marketing initiatives, collaborating with sales teams for executing high-impact campaigns. You'll manage customer journeys, nurture relationships, and ensure compliance with brand standards. Your skills in communication and operations will drive marketing effectiveness and enhance guest experiences.Key Responsibilities:Manage Marketo platform administration and trainingCreate engaging email and event programsCollaborate with B2B marketing on campaign executionOptimize audience data and measure campaign resultsFulfill customer recognition initiatives including giftingRequirements:Bachelor's degree with 5+ years in marketing or salesStrong skills in Marketo and Salesforce integrationProven experience in data-driven marketing operationsExcellent communication and relationship-building skillsAbility to thrive in a hybrid working modelLead customer engagement campaigns effectively and bring a strategic approach to Four Seasons' marketing initiatives.

📌 Customer Engagement Manager At Four Seasons (Toronto)
🏢 Four Seasons Hotels
📍 Toronto