Join Seneca College as a Campus Support Assistant to provide essential in-person support at the Newnham campus. Deliver high-quality member services across various channels while ensuring a positive experience for students.
We seek a Campus Support Assistant for a 3-month contract at our Newnham campus. This role involves responding to member inquiries, educating students on insurance and wellness programs, and documenting interactions in CRM systems. You will collaborate with the Campus Support Coordinator to resolve issues promptly and uphold service standards.
Key Responsibilities:
• Respond to member inquiries via walk-in, phone, and email
• Educate members on insurance and wellness programs
• Support with claims processes and registrations




• Document member interactions accurately in CRM
• Participate in training sessions to enhance service quality
Requirements:
• College diploma, bachelor’s degree, or equivalent
• Previous experience in customer service or client support
• Knowledge of insurance or benefits programs is an asset
• Robust organizational and communication skills
• Problem-solving abilities to handle various inquiries
Enhance student engagement and support at Seneca College as a Campus Support Assistant.
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📌 Campus Support Assistant at Seneca College (Toronto)
🏢 620 Gallivan & Associates
📍 Toronto