Page for more information.**Work Location:**Toronto, Ontario, Canada**Hours:**37.5**Line of Business:**Enterprise Enabling Functions**Pay Details:**$96,900 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Job Description:**Oversee and/or lead change management efforts and all related activities through a team of Change Analysts and/or Specialists, providing direction and coaching to develop the skills and capabilities required to drive the quality of work products.Provide advice and guidance to a broad range of stakeholders on how to leverage strategic change management principles to support perks realization for the initiatives / programs or projects, manage risks/issues and contribute to a positive stakeholder experience.Oversee, lead and/or manage strategy and deliverables to drive forward the change management roadmap within or across business segments or at the enterprise level.**KEY ACCOUNTABILITIES****CUSTOMER*** Manage/lead a team of Change Management Analysts and oversee related Change Management activities and deliverables aligned to a broad range of business clients/segments* Collaborate with a diverse range of stakeholders; communicate effectivelyby adapting style and technique to a diverse audience* Collaborate with and influence partners,



sponsors and businesses to make effective business decisions* Build and grow talent by developing skills and capabilities to ensure project success, achievement of business results and improvement of the end to end customer experience* Provide support and input to the required documentation/deliverables and monitor/assess to mitigate risks, ensure quality outputs and track progress* Provide guidance and direction to ensure the team possesses a strong understanding of the end to end customer approach when making decisions within projects/programs* Provide day to day guidance to team and stakeholders to build strong relationships that support business goals* Support team with customer problem resolution to proactively identify potential issues and support the resolution of issues/escalations or redirect as appropriate* Manage/oversee problem resolution at business segment level for own area* Oversee, manage and prioritize resource allocation on projects and ensure appropriate level of expertise and capabilities are assigned to initiatives* Ensure process, methodologies and tools are applied appropriately and timely* Act as a consultant / resource to business partners and stakeholders at all levels by promoting and developing awareness of change management and best practices* Provide insight, information and recommendations to the Change Management community to align with enterprise and industry best practices* Collaborate with partners across TD to drive successful adoption of change**SHAREHOLDER*** Create change strategies, plans, and activities that drive adoption of change and benefits realization* Work with Business Owner/Sponsor to identify change adoption metrics* Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities* Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements* Support team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assess potential impacts to the

📌 Change Manager - C$96,900 - C$136,800 A Year (Toronto)
🏢 TD
📍 Toronto