Support families during the holiday season with The Salvation Army as a Systems Technical Support Caseworker in Vancouver. Manage online registrations and assist in the Christmas Toy Shop initiative.
This role focuses on processing digital applications for families in need through our Christmas program. As a Systems Technical Support Caseworker, you'll create online forms on WordPress, troubleshoot issues, and enhance caseworker schedules. Collaborate with a vibrant team to ensure timely support for families through data management and client sensitivity.
Key Responsibilities:
• Create and manage online registration forms via WordPress
• Troubleshoot issues with the casework team promptly
• Process applications in Link2Feed database efficiently




• Maintain essential client information and confidentiality
• Collaborate effectively in a busy team environment
Requirements:
• High school diploma or higher required
• Up to 3 months of related experience preferred
• Proficient with Microsoft Office and Link2Feed
• Solid organization and communication skills
• Willingness to uphold The Salvation Army's mission
Leverage your technical skills and customer service expertise to brighten the holidays for families through this rewarding role.
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📌 System Tech Support Caseworker Vancouver
🏢 The Salvation Army in Canada
📍 Vancouver